SHIPPING POLICY

Last updated: August 29, 2026

Thank you for shopping with DEALZOOM. We want your order to arrive as smoothly as possible. Please review the information below regarding order processing, shipping, delivery, and other shipping-related questions.

Free Standard Shipping

DEALZOOM offers free standard shipping on U.S. orders unless otherwise stated at checkout.

Any available expedited or alternative shipping options, if offered, will be displayed during checkout along with the applicable cost.

Order Processing

Orders are typically processed for fulfillment as quickly as possible after payment has been successfully completed.

Processing times are separate from estimated delivery times. Orders placed on weekends, holidays, or during periods of unusually high order volume may require additional processing time.

Once an order has entered the fulfillment process, we may not be able to change or cancel it.

Estimated Delivery

Estimated delivery dates may be displayed during checkout or provided after your order has been processed.

Delivery times are estimates and are not guaranteed. Actual delivery may vary depending on your location, carrier operations, weather, holidays, high-volume periods, or other circumstances outside of our reasonable control.

You will receive tracking information when it becomes available.

Fulfillment

DEALZOOM works with third-party fulfillment providers and shipping carriers to store, pack, and deliver orders.

Because orders may ship from different fulfillment centers, products within the same order may occasionally arrive in separate packages or at different times.

There is no additional charge to you solely because an order is shipped in multiple packages.

Shipping Locations

We currently ship to eligible addresses within the United States.

Certain locations or address types may have limited shipping availability. If we are unable to fulfill an order to the address provided, we will contact you and, when appropriate, cancel and refund the affected order.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review your shipping information before submitting your order.

If you notice an error after placing an order, contact us as soon as possible. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed once fulfillment has begun.

DEALZOOM is not responsible for delivery problems caused by an incorrect or incomplete address supplied by the customer.

Tracking Your Order

When tracking information becomes available, it will typically be sent to the email address or contact information associated with your order.

Tracking information may take some time to update after a shipping label has been created.

If your tracking information shows no movement for an extended period, please contact us and we will help review the shipment.

Delayed Shipments

Occasionally, shipping carriers may experience delays due to weather, transportation disruptions, holidays, high package volume, or other circumstances outside our control.

If your order appears significantly delayed, please contact us so we can help investigate.

Packages Marked Delivered

If tracking shows that your package was delivered but you cannot locate it, please first:

• Check around the delivery location, including entrances, porches, garages, mailrooms, or other secure areas.
• Check with household members, neighbors, building staff, or anyone else who may have accepted the delivery.
• Allow a short additional period in case the carrier marked the package delivered shortly before completing delivery.

If the package still cannot be located, contact us with your order number and we will review the situation.

Lost or Damaged Shipments

If an order arrives damaged or appears to have been lost during transit, please contact us as soon as possible.

For damaged orders, we may request photographs of the product, packaging, and shipping materials so we can evaluate the issue.

Depending on the circumstances, we may provide a replacement, refund, or other appropriate resolution.

Returns

Please do not send products back to the address shown on your shipping package.

Returns must be authorized in advance because the appropriate return location and instructions may differ from the original shipping address.

For complete information regarding eligibility, return shipping, refunds, and damaged or incorrect products, please review our Returns & Refunds Policy.

Order Changes and Cancellations

If you need to change or cancel an order, please contact us as quickly as possible.

Because orders may enter fulfillment shortly after being placed, we cannot guarantee that a cancellation, address change, or product change will be possible once processing has started.

If an order has already shipped, our Returns & Refunds Policy will apply.

Contact Us

If you have questions about shipping, delivery, or an existing order, please contact us through our Contact Us page.

When contacting us about an order, please include your order number so we can assist you more efficiently.

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